The new Russian Post service will allow you to send a parcel using a mobile phone number

"WinPost"

The WinPost software ensures the functioning of an automated workstation for a postal operator and the solution of the entire range of operational day tasks. The PKT information system “WinPost” implements the following functions: - reception, delivery, forwarding and return of both domestic and international postal items; — accepting various payments and making payments to clients; — accepting both domestic and international transfers, issuing transfers to clients; - receiving telegrams; — subscribing to periodicals; — conducting electronic payments; — carrying out return operations; — formation of an “electronic queue”; - sale of goods. Payment can be made: - in cash; — by bank transfer; - towards an advance payment; — from a payment plastic card. During the performance of various operations and upon completion of the change of IS PKT “WinPost” provides for the generation and output to the printing device of various forms of fiscal and non-fiscal documents.

Remote services of Russian Post

Photo by: Maxim STULOV/Vedomosti/TASS

Digital services have become an integral part of our lives, becoming a convenient and useful option that many people readily use. Every day, thousands of customers activate one or another new function on the website or mobile application of Russian Post . Even if you are used to going to a branch, know that the world is changing and our mail is changing along with it. Now many things can be done without leaving home.

Mobile app

In Russia, every third person buys or orders a service via a smartphone. Using the Russian Post mobile application, customers can track an unlimited number of items, and they can be added by simply scanning a barcode. You can receive push notifications about status changes (if the parcel has changed location, the client will immediately know about it), arrange for the parcel to be delivered to your home by courier or postman. The mobile application allows you to receive shipments without a passport and fill out papers using a code from a push notification or SMS, find the nearest post office, find out its work schedule, evaluate the work of the branches, the quality of delivery, report problems, etc. All Russian Post services are available through the mobile application.

Courier services

On the website https://www.pochta.ru/courier or in the Russian Post mobile application there is an option to send or receive parcels by courier delivery. You can call a courier and hand over express mail to him; international small packages are delivered to your home by regular postmen, and couriers deliver express mail or mail to another address. Tariffs for delivery by courier vary depending on the choice of method of receiving the shipment.

Electronic signature

Simple electronic signature is a successful service launched by Russian Post in 2020. You can connect it by registering online at: https://passport.pochta.ru/activate/ops. Thanks to the PEP, the process of issuing parcels and letters has significantly accelerated. Visitors no longer have to fill out paper forms and are no longer required to carry their passport with them every time. Having accessed the service once, clients receive their parcels by presenting an SMS or push notification to the operator in the mobile application.

Registration and payment of parcels online

If you place and pay for a parcel on the website https://www.pochta.ru/support/office-services/payonline-offices or in the mobile application, it will be accepted at the branch without a queue. You can enter your address details right from home and receive a ready-made form with a tracking number, which you need to print out and stick to the parcel. This can be done by the operator himself at the communications department; you just need to show him the track number from the screen of your mobile phone. After processing the shipment by a Russian Post employee, a letter with a notification of acceptance and a check will be sent to the client’s email address left when registering on the site.

Photo by: Kirill KUKHMAR/TASS

Postcard online

This service is designed to send postcards from online to offline. On the website market.pochta.ru, customers can select a postcard, write a greeting, the recipient’s address and pay. After this, Russian Post will issue and deliver a real paper postcard to the specified address.

Electronic registered letter

The free digital service allows you to receive letters from government agencies (for example, traffic police fines) in electronic form after registering on the website zakaznoe.pochta.ru or in the Russian Post mobile application. Reading a letter is equivalent to receiving it at the post office against signature. If someone suddenly becomes uncomfortable receiving notifications on their mobile device, they can cancel this service at any time and return to printed receipts.

Transfers from a bank card with cash withdrawal

Despite the popularity of banking transactions simply from card to card, money transfers through post offices are still in demand, allowing you to send money to any corner of the country. To process a transfer by Russian Post, just go to the transfers page https://www.rs-express.ru/payments/russianpost and fill out the form. When paying a transfer at a Russian Post office, the commission is 2.45%, minimum 60 rubles. When delivering the transfer to the recipient’s home - 4.5%, minimum 90 rubles. If you specify the recipient's phone number, he will receive a notification of the transfer via SMS. To deliver money by the postman, a notice is not required, but if the addressee is not found at home, the courier will put a notice of the arrival of funds in the mailbox.

Payment of utility bills

Russian Post accepts utility and municipal payments, payment for communication services and fines. However, for this you do not need to go to the post office at all, since a special payment service has been launched for this on the Russian Post website: https://finance.pochta.ru/payments/Kommunalnye_uslugi

You can pay remotely using a bank card for services from almost 6,500 housing and communal services companies across the country. The size of the commission can reach 2-2.5% of the payment amount, but it is not charged by the Russian Post itself, but by the acquiring bank. The service page provides a payer’s personal account service, which stores the history of payments made, bank card details and transaction templates.

Photo by: Kirill KUKHMAR/TASS

Subscribe online and in the mobile application

To subscribe to newspapers and magazines, you no longer need to go to the post office. To do this, just go to the website podpiska.pochta.ru or a special section of the Russian Post mobile application. In the extensive catalog presented, you can select a publication and pay for a subscription either for yourself or as a gift to any other recipient in Russia. Payment for the subscription is made by credit card. An electronic receipt and a notification with the order number will be sent to the email address entered during registration. In your personal account, you can track information about all subscriptions: the number of publications, as well as the subscription period, which can be extended by clicking the “Extend subscription” button.

At one time, skeptics predicted that television would kill traditional newspapers and magazines, then they predicted the same sad fate for television after the advent of the Internet. All these predictions did not come true. Of course, now we no longer go to the post office to send a telegram. Technological progress cannot be stopped. And why stop it if it makes our lives more comfortable?

"Party Mail"

The “PARTY MAIL” software package is one of the elements of the OASU RPO system. The package is intended for receiving, processing and creating information about registered postal items, processing batch mail, checking the correctness of information and the identity of information and items, and other operations. Composition of the software package

1. RPO (registered postal items) – the module allows you to perform operations with RPO: information exchange with the Russian Federation missile defense database (export/import); collection of information; search for postal items and other operations.

2. Manual entry of information on RPO - allows you to enter data on RPO for postal facilities that do not have the ability to import data in electronic form.

3. Pre-postal preparation of consignment items – allows you to generate all accompanying documentation for consignment mail. Program functions: Generating and/or editing information about postal items in accordance with the requirements of the post office (checking for the correctness of the postal code and the possibility of delivery, checking for compliance with the type and category of the item, permissible weight, cash on delivery, etc.). Generation of a unique postal identifier for each registered mail item in accordance with postal requirements. Automatic tariffing of shipments, including combined delivery. Formation of a Form 103 list in electronic form in accordance with postal requirements. Printing accompanying documentation for parcel mail: f.103, f.16, f.117, f.113, f.116, f.10, label f.7, printing on envelopes, etc. Maintaining a database of items with the ability to establish marks on the passage of mail and other technological marks. Import of comments and errors in processing information about items at a postal facility, as well as displaying the processing results in a visual form. 4. Control and processing of data of batch items - used at postal facilities and is intended for control and processing of data received in the form of forms 103 in electronic form. Program functions: Import and processing of list data f.103, automatic control of tariffication of list items, including automatic recalculation of combined and air delivery. Checking the correspondence of the address and index of the destination of items, monitoring the uniqueness and correctness of the postal identifier. Storing and using information about batch mail for control and accounting tasks, searching for postal items, as well as generating reports, searching for items in the database according to specified parameters, as well as maintaining a customer register. Issuing the results of information processing to the service user handing over batch mail, both on paper and in electronic form.

The software package also includes a number of utilities:

1. Database location. 2. Backups. 3. Access control. 4. Data transfer. 5. Tariff calculator.

Tracking Russian Post parcels by identification number

The barcode postal identifier (SPI) for domestic Russian Post items consists of 14 digits, where:

• the first six digits indicate the recipient's post office code,
• the next two digits indicate the month the barcode identifier was printed,
• numbers from ninth to thirteenth - unique number of the item,
• and the last digit is the control digit.

After paying for the forwarding service, the cashier will issue a fiscal receipt, which, in addition to the standard cost and name of the service, will indicate the RPO (registered mail) number, this is the tracking number - the postal identifier of the Russian Post. In the RPO line, the last digit in the check is printed separated by a space, but it must be entered without spaces.

It looks like this on a cash receipt:

RPO tracking is instant - upon acceptance, the post office employee enters information into the database, and the first status “Accepted at the post office” will appear when tracking Russian Post by ID immediately after sending. The postal identifier is an excellent tool for monitoring the movement, delivery times and weight at each stage of the journey of the delivered item.

PC "SBSOFT-OPS" - Electronic diaries

PC "SBSOFT-OPS" allows you to expand the ability to generate and present OPS reporting data in electronic form.

The main objectives of the module: • implementation at the level of the operational security department of the workplace of the head of the communications department and an automated mode for generating reporting data, including data received from WinPost and data entered in the “zamesh” mode. • generation at the OPS level in an automated mode of reporting data in full, provided for by the regulatory documents of the Federal State Unitary Enterprise "Russian Post". • transfer of reporting data from the OPS to the Post Office in an automated mode or on removable media. • processing of OPS reporting data at the Post Office with the generation of summary data on Form 130. The following processes have been implemented: • Setting up diary lines of Form 130 and linking them to WinPost software services; • Calculation mode for summary data of the diary form-130; • Formation of reporting forms in accordance with the requirements of the accounting policy of the FSUE Russian Post enterprise. • Generation of printed reports with the ability to display them on paper and on the screen for preview. • Formation of a summary data file on OPS for transmission to the Post Office on removable media or via electronic communication channels. • Information connection of PC “SBSOFT-OPS” with WinPost. A mode for downloading data from the cash register database into a PC and additional data entry in the “ZANEMEH” mode has been implemented. At the same time, balances and cash register limits are automatically monitored.

The new Russian Post service will allow you to send a parcel using a mobile phone number

If the addressee indicated a phone number in the application and agreed to accept such shipments, the system will automatically determine his address and name, while the sender will see only the delivery city and the recipient’s zip code - the rest of the data will remain unavailable to him.

Otherwise, the sending procedure remains unchanged.

Having filled in all the details of the shipment, you can pay for it online and hand it over without waiting in line at any post office, or call a courier who will pick up the parcel and deliver it to the post office.

The service was tested for some time on mobile devices based on iOS and has now become available to all users of the Russian Post application.

Russian Post is the first Russian logistics operator to offer such a service.

This solution was implemented to save time and increase the convenience of sending parcels: in order not to fill out the address, you can even select the recipient from your contact list. In addition, this method of receiving packages allows users to maintain privacy for users and avoids leaving personal information when shopping online.

“The launch of a new service is an important step that we are taking towards our clients. The service has already become popular among users of the Russian Post mobile application and has made sending parcels as convenient and accessible as possible,” said Alexey Skatin, Deputy General Director for E-Commerce at Russian Post JSC.

“Millions of Russians were able to evaluate the operation of the application, the functionality of which allows you to track the shipment, find the nearest point of delivery of the order on an interactive map, call a courier, register and pay for the parcel, receive legally significant electronic registered letters, communicate in an online chat,” he explained.

The development and simplification of digital services is natural in the context of the constant growth of the e-commerce market.

More and more people solve everyday tasks and make purchases online using smartphones. At the same time, what is important for the consumer is not so much the ability to do this, but how simply the process of purchasing and delivering goods or obtaining a service is implemented.

In recent years, the percentage of Russians purchasing goods using mobile devices has grown from two to 32 percent, and in the global market this figure exceeds 50 percent. The forecast for 2021 suggests that the global market will grow to 73 percent.

Digital services of Russian Post may be especially in demand now, in the context of an aggravated epidemiological situation.

Thanks to the website and mobile application, customers can use the services of the federal postal operator without visiting a post office. The Russian Post mobile application allows you to track all postal items and search for information about a parcel by scanning a barcode, receive parcels without presenting a passport, and arrange home delivery by courier or postman.

The application notifies you about changes in the status of the shipment; it makes it easy to find the nearest post office and find out its operating hours. You can subscribe to newspapers and magazines; in addition, the application integrates an electronic registered letter service to receive legally significant letters from government agencies electronically and send them immediately.

Available for Android, iOS and Windows Phone platforms, the application has already been installed by more than 13 million users.

IS "Post Office - Sorting Unit"

This set of tasks was developed in accordance with the order of the General Director of the Federal State Unitary Enterprise “Russian Post” No. 409 dated October 4, 2004. “On the introduction into force of the Temporary Procedure for processing outgoing and transit mail and postal containers.” The IS “Post Office – Sorting Unit” should replace the software and technological complexes AWP SU and AWP “Registered Mail”, which were previously used on the postal network.

Functions of the IS "Post Office - Sorting Unit". In the basic version 1.0.1.23 of the IS "Post Office - Sorting Unit" the following functions for processing postal items and containers are implemented: - Registration of accepted postal containers. — Formation of waybills f.16 and f.23 when sealing mail containers. — Formation of invoices for shipment to the address of the delivery department, as well as to the site of this sorting unit. — Formation of a general consignment note f.23-a and route consignment note f.24. — Formation of an invoice for the transfer of mail per shift. — Application of barcode identifiers to all generated invoices in accordance with RTM 0008.01-03. — Formation of reporting documents: records of receipt and dispatch of mail and containers, records of processed RPOs and formed containers, certificates of shift movement of mail, etc.

Unique options

application for Android, downloaded for free , allows the owner of a mobile device to learn a lot of useful information, as well as take advantage of unique opportunities:

• Upload shipment numbers.
• Track the parcel's path.
• Find out about delivery of mail to the addressee.

You can upload an unlimited number of personally sent parcels and letters to the application. As soon as the postal unit is delivered to the addressee, the parcel data will be transferred to the “Received” status.

Sometimes there are situations when you simply cannot do without outside help. So the Russian Post took care of its customers just in case. The application user will be able to order a visit from a representative so as not to waste time visiting the branch itself.

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To submit a request for a courier to arrive, you must enter the address and confirm your intentions with the code from the SMS. At the appointed time, the manager will arrive at the specified address, pick up the shipment and provide all the necessary documents for receiving the valuables.

IS "Post Office - Barcode Identifiers"

This program is designed for generating and printing Bar Identifiers of postal items and postal containers.

The Program implements operating modes that ensure the generation of bar identifiers, labels for international shipments and labels with a number (hereinafter referred to as labels), their pre-printing processing and printing, namely: - generation of a block of labels for printing in accordance with the specified type and quantity; — setting the location of labels on a sheet of the selected format; - seal; — viewing information on printed labels; — generation and printing of reporting documentation, as well as payment/shipment documents.

What is important to know about the peculiarities of Russian Post’s work with parcels?

Compliance with the requirements for the contents of the parcel and its packaging is a prerequisite for successful shipment.
These rules may vary slightly from country to country. For example, in Switzerland you cannot send horoscopes by mail. Some African countries cannot send shaving brushes of Japanese origin. And in the UK there is a special ban on sending parcels containing rubbish. But in general, the conditions below are typical for all postal services, including Russian Post. Items prohibited for shipment:

• firearms, signal weapons, pneumatic weapons, gas weapons, ammunition, cold weapons (including throwing weapons), electric shock devices and spark gaps, as well as main parts of firearms
• narcotic drugs, psychotropic, potent, radioactive, explosive, caustic, flammable and other dangerous substances;
• poisonous animals and plants;
• banknotes and foreign currency
• perishable food, drinks;
• items that, by their nature or packaging, may pose a danger to postal workers, stain or damage other postal items and postal equipment.

There are also goods prohibited for import from abroad. Therefore, when shopping in foreign online stores, it is advisable to familiarize yourself with the list of goods prohibited for import.

IS "Post Office - Postal items"

The software is designed to create a system for collecting information about registered mail items. The software provides the implementation of the following functions: - creation of information about registered postal items (PO) for the forwarding of domestic and international postal items (monitoring the tariffication of fees for weight, notification, delivery of software, checking attachments according to the inventory) for non-mechanized post offices; — entering data on registered postal items for mechanized post offices; — data entry from the sorting area; — entering information about incoming p/o from the Federal Postal Service (IVTS OASU RPO); — entering information about domestic parcels from corporate clients without checking tariffs; — formation of a general data file on registered postal items; — obtaining results for registered mail items for a given time interval or according to the OPS of the current or previous month.

AIS “Planning and financial reporting and analysis”

AIS “Planning and Financial Reporting and Analysis” is an integrated financial and economic accounting system that will automatically solve primary accounting problems and generate consolidated reporting based on them in the following areas:

• accounting and tax accounting;
• planning and accounting of budgetary funds;
• economic and statistical accounting;
• personnel accounting;
• accounting of corporate services;
• integrated reporting on various types of financial data.

AIS “Planning and Financial Reporting and Analysis” is used in AUP and Branches of the Federal State Unitary Enterprise “Russian Post”.

AIS PFOiA based on the database management system (DBMS) Interbase is operated at the level of branches, post offices, and other structural divisions of the Federal State Unitary Enterprise "Russian Post" (Enterprise) and is intended for collecting, processing and submitting reports to subordination and to the management apparatus of the enterprise.

Currently, the AUP is transitioning the system from the Interbase DBMS platform to the Oracle DBMS. In branches the system remains based on Interbase.

AIS "PFOiA" based on the Oracle DBMS is designed to consolidate data submitted from enterprise branches and generate consolidated reporting in the AUP.

The lists of processed forms in both systems are identical and number more than 150 forms.

AIS "PFOiA" is also the basis of the enterprise budgeting system.

Maintenance of the system is due to the need:

• ensuring compliance of the reporting submitted by FSUE Russian Post with the requirements of regulatory documents of the Ministry of Finance, Goskomstat, Ministry of Communications and other governing bodies, as well as internal regulatory documents of the enterprise;
• ensuring the process of forming the enterprise budget.

Maintenance of the system involves the preparation of technical specifications and technical specifications for making changes to the generation of reporting documents (on average 2-3 tasks per week) based on technical specifications from specialized directorates.