Skype messages are not sent
Try rebooting the system and running the Skype application as an administrator. It is also important to update Skype to the latest version. Other reasons for this problem could be proxy servers, group policies, problems with Skype servers, etc. If the internet is working fine (you can browse websites) but Skype is not sending or receiving messages, this post may be helpful. you.
- Use special Skype commands
- Contact your system administrator for permissions on a managed system.
- Check proxy servers
- Check if Skype servers are enabled
- Uninstall one version of Skype
- Reset Skype.
If this doesn't work, you can move on to the following solutions to resolve the issue in the discussion.
1] Use special Skype commands
To solve the problem in Skype, you can use several special commands. This method is especially effective when you can't send messages to one specific user.
Open a chat window with the desired Skype contact. Type the following commands one after the other and press Enter after each command:
Now sign out of Skype and sign in again.
Then type the following command as a message to the desired contact and press Enter:
All commands mentioned in this solution are special commands and are not provided to the end user.
2] Contact your system administrator for permissions in case of a managed system.
One of the most common reasons why you can't send messages through Skype for Home is when your organization places restrictions on your system through Group Policies. In this case, you can ask your system administrator for permission to send messages via Skype.
2] Checking proxy servers
Sometimes proxy servers interfere with certain features of some applications (including Skype). To isolate this cause, temporarily remove your proxy servers.
Click the Start button and select Settings > Network & Internet > Proxy.
Leave the switch turned on to automatically detect settings, and turn it off to manually configure the proxy.
Remove proxy settings from your system
3] Check if Skype servers are connected.
Skype servers are quite stable. However, nothing is perfect. If they are under DDoS attacks or are down for maintenance, you may experience problems sending messages.
The status of Skype servers can be checked on the official website here.
Server problems in Skype are common. The logs for the same can be checked on the server status page itself.
4] Uninstall one version of Skype
If you have multiple versions of Skype installed on your system, they may interfere with each other, causing problems with one or both of them. It is recommended to uninstall one of the versions of Skype.
Click the Start button and select Apps > Apps and Features.
In the list of applications, click and expand one of the versions of Skype and select Uninstall .
It should be noted that many users reported that their problem was resolved after switching to Skype Classic.
5] Reset Skype
You can reset the Skype app to default in case any settings have been messed up.
Open the Applications and Features as described in Solution 4 and expand the details for Skype. Select More options .
In the next window, scroll down and select the Reset to reset your Skype app settings.
Mobile version of Skype
In the mobile version of the Skype application, available on Android and iOS devices, you may also encounter the inability to send messages. The general algorithm for eliminating this problem is in many ways similar to that in the case of a computer, but there are still differences dictated by the characteristics of operating systems.
Note: Most of the steps below work the same on both iPhone and Android. For the most part, we will use the second as an example, but important differences will be shown in the first.
Before you start troubleshooting the problem, you should make sure that the Internet is turned on on your mobile device - cellular or wireless network is not so important. Also, the latest version of Skype and, highly desirable, the current version of the operating system must be installed. If this is not the case, first update the application and OS (of course, if possible), and only then proceed to the recommendations described below. On outdated devices, correct operation of the messenger is simply not guaranteed.
Method 1: Force Synchronization
The first thing you should do if messages on mobile Skype are not sent is to enable account data synchronization, for which a special command is provided.
- Open any chat in Skype, but it is better to choose one in which messages are definitely not sent. To do this, go from the main screen to the “Chats” tab and select a specific conversation.
Copy the command below (by holding your finger on it and selecting the appropriate option from the pop-up menu) and paste it into the message field (doing the same steps again).
Send this command to your interlocutor. Wait for it to be delivered and if it does, restart Skype.
From now on, messages in mobile messenger should be sent normally, but if this does not happen, check out the next part of this article.
Method 2: Clear cache and data
If forced data synchronization does not restore the functionality of sending messages, you probably need to look for the cause of the problem in Skype itself. Over the course of long-term use, this application, like any other, could acquire junk data, which we have to get rid of. This is done as follows:
Android
Note: On Android devices, to make the procedure more effective, you also need to clear the cache and Google Play Store data.
- Open your device's Settings and go to the Apps and notifications section (or just Apps, the name depends on the OS version).
Why is this happening
If messages are not sent on Skype, the reason is as follows:
- Poor internet connection. To transmit a text message, the minimum transmission speed must be at least thirty kilobits per second. Otherwise, it will not be possible to transfer photos, documents and text;
- Developers update versions of the program. Add new features and fix bugs. Therefore, the outdated version does not work properly;
- Problems in the program;
- PC system requirements must be met to operate;
- Non-working equipment (router, network card, PC);
- Problems with the provider;
- Late payment for services;
- Incorrect router settings. This is often resolved by restarting the device.
Let's take a closer look at why a message is not sent in Skype.
Method 2: Update or reinstall
If you are not using the latest version of Skype, then this may be the reason for your inability to send a message. Although, for this reason, letters are not sent very often, this probability should not be neglected either. up to the latest version.
In addition, even if you are using the newest version of the program, uninstalling the application again, that is, in simple words, reinstalling it, may help restore its functionality, including in terms of sending messages.
Messages are not sent to Skype - reinstall the program
Uninstall and then install the application again. I recommend using the CCleaner utility. For more information about its work, see the article: “Software for cleaning your PC from junk files.” Open the application. Next is “Service”. Select the program, click the “Uninstall” button.
Download and install the application from the official website. For more details, see the article: “Skype Registration”.
Reset
Application problems or incorrect settings cause the message to not be sent. What to do? Resetting the settings will help. Let's look at how to do this in different versions.
Resetting Skype 8 settings
Close messenger:
Press “Win+R”, enter the command “%appdata%Microsoft”.
Explorer will open in the Microsoft folder. We find the directory as in the screenshot, then:
Create a new folder:
The directory with profiles has been cut out. Let's launch the application. We enter authorization data because the settings were abandoned. Click the “Let’s go” button.
Further:
We register a login and password.
Move contacts from the profile folder to a new directory if the data is not downloaded automatically from the server.
How to reset Skype 7 settings
Follow the steps above, only in other directories. Press “Win+R”, enter the command “%appdata%”.
Find the “Skype” pack. To reset settings, use one of three options:
- Delete. Correspondence will be lost;
- Renaming;
- Moving to another directory.
To recover information, use the second or third option. For this:
Let's launch the application. If the error remains, the reason is not in the settings. Then we return the “Skype” directory to its place. If the problem is solved, close the program, then:
- From the moved directory, copy the file “main.db”;
- Move it to the created directory.
The main.db file contains an archive of correspondence, but it contains the cause of the failures. Therefore, if the problem is resolved, correspondence will be lost after the move.
How to transfer data on a tablet
Files on a tablet are transferred in exactly the same way as on a computer - there is nothing complicated about it. The only limitation is that you must have a good understanding of your file system, otherwise you will never find where the text document you need is stored.
Do the following:
- open a chat with the person you are interested in;
- There is a “+” icon next to where you can enter your message. Click on it and select what you want to send: media (photo or video), file, location;
- wait a little;
- The required file will appear in the chat window.
Before sending, make sure that the interlocutor will be happy - sending files without warning and consent is wrong and impolite.
Causes of problems
Text messaging in Skype chats is a feature that helps people communicate without a microphone or webcam. Such a conversation does not require additional settings, so problems occur extremely rarely.
Possible causes of the problem:
- The Internet connection is unstable or absent.
- The messenger version is not relevant.
- Skype settings are lost.
We will consider each cause of problems separately.
Reinstalling Skype
When none of the options help, users try to reinstall the Skype client. Sometimes this is a premature decision, since some unscheduled work that may affect the sending of messages is not published on official messenger sources. Therefore, you should wait, perhaps the cause of the problem will resolve itself.
If this does not happen, then you can try to reinstall the client, but this does not guarantee results. As a last resort, you have to write to the support service, which will consider the individual case at a higher level.
Sending text messages in Skype is not the most stable function, but the user will be able to correct any errors that appear on their own.
