Identifying the cause and eliminating error 0xe8000065 in iTunes


Method 4: Merge iTunes Files

In this method, we will collect all iTunes files into one since during the process they may be scattered across different folders. Here's what to do:

  1. Open iTunes, go to the “File” tab, then “Media Library” and “Organize Library”

  2. Then a window will appear in which you need to check the box “Collect files” and click “OK”

How to resolve Error 54 in iTunes

The multifunctional iTunes program, developed for iOS devices, is known to Apple users not only for its useful options, but also for numerous failures that appear for various reasons. The occurrence of errors is not uncommon when working with iTunes, and each of them is numbered, which helps to identify the possible cause and eliminate the problem, narrowing the range of solution options. One of the most common error notifications that occurs during synchronization of an iPhone or other Apple device with a computer is accompanied by code 54. Almost always, this failure is caused by software malfunctions, so the solutions will be simple and you are unlikely to have to resort to serious measures, so be a specialist or the most advanced user is not at all necessary.

How to resolve error 54 in iTunes.

Method 4: Re-authorize into iTunes

This is a standard action in case of any errors with iTunes, for this you need to do the following:

  1. Open iTunes and go to the “Account” tab and select “Sign Out”;
  2. Next, click on the “Account” “Authorization” tab again and select “Deauthorize this computer”;
  3. After this, a window will pop up asking you to enter your Apple ID, enter it;
  4. Next, log in again;
  5. Now let's try to synchronize

Fixes

To resolve error 54 in iTunes, first click on “ OK ” in the message box. If the synchronization process has not resumed, then proceed to the next steps.

Rebooting devices

You may be unable to sync your iPhone and receive error 54 because there was a software glitch in your computer or mobile device. A simple reboot may resolve the error. To do this you need:

  1. Restart the PC using the standard method.
  2. Force reset your Apple gadget. To do this, press and hold the power button and the round return or “ Home ” key located at the bottom of the screen. Release them after turning off the device.
  3. After turning on both devices, synchronize .

Re-authorization

Re-identifying into the system may be a solution to the problem. You can do it like this:

  1. Log out of your account on your computer. In the iTunes program, click on the “ Account ” menu and select “ Sign Out ”.
  2. Remove the PC from authorization by clicking in the “ Account ” menu on the “ Deauthorize this computer ” tab.
  3. A window will appear in which you will need to enter your Apple ID and password to confirm deauthorization.
  4. Next, a new authorization of the computer is carried out.
  5. After logging in, try to copy the files to your computer. If there is no error, then the problem is solved.

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Uninstalling outdated copies of the application

Copies of previous versions of the application may interfere with the program's normal operation and cause synchronization problems. You need to remove them from your computer using the following algorithm:

  1. Disconnect your Apple device from iTunes.
  2. Go to the application on your computer and click on the “ Edit ” tab and select “ Settings ”.
  3. In the “ Settings ” submenu, select “ Devices ”.
  4. A list of Apple devices that have backup copies will open. Select the one you need and click on the “ Delete backup ” button.
  5. Close the tab , connect the gadget and synchronize.

Deleting sync history

Another option to resolve unknown error 54 is to reset the sync cache. To do this you should:

  1. Go to the application settings and oh.
  2. The message “ Reset synchronization history ” will appear at the bottom of the window. Click on it.
  3. Close the application.
  4. Find the “ SC Info ” folder on your PC, located in the “ Apple Computer ” directory.
  5. Restart your computer and enable synchronization.

Move media files to the iTunes Media folder

By default, all content is stored in the "iTunes Media" directory. But it is possible that files will be saved in another location due to incorrect user actions or a failure in the application. Then, when transferring them, error 54 may appear.

You need to move the content to the iTunes Media folder by following these steps:

  1. In the main line of the application, click on the “ File
  2. Select “ Media Library ” and click on the inscription “ Organize Media Library ”.
  3. A tab will appear in which you need to confirm.

An error may appear when trying to “transfer” PDF files from an Apple gadget to a computer. For example, when transferring an e-book. In this case, it is better to take a workaround.

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First, send the book by email using the " Share " option. Then download files from mail to PC.

Software problems

The cause of the error may be incorrect functioning of third-party programs or blocking of iTunes by antiviruses. Before troubleshooting, you need to update the software on your computer and gadget. Follow these steps:

  1. Checking the iOS version . Go to the device settings, in the “ Software updates ” menu and click on it. The search for new versions will begin. If found, download them.
  2. Install the latest release of iTunes .
  3. Update your computer OS.
  4. Launch the application and check synchronization.

If the error persists, you need to pause your antivirus software. If the synchronization process is successful, go to the antivirus settings and add iTunes to the exclusion lists. After this, security programs will no longer block the application.

Tenorshare ReiBoot application

Tenorshare ReiBoot is an effective tool for fixing problems with iTunes. To work with it you should:

  1. Download the program for Windows XP/7/8/10, or Mac OS X9 – 10.14.
  2. Install on your computer and run.
  3. Connect your Apple device to your computer.
  4. Once the connection is established, a window will appear saying “ Your iOS device is now connected .” Click on the “ Fix Now ” item at the bottom of the screen.
  5. The program will start checking iTunes . Follow incoming instructions.
  6. After completion, all bugs will be fixed.

Tenorshare TunesCare

Tenorshare TunesCare is another program for checking and fixing bugs in iTunes. To start it you need:

  1. Download the application for Windows XP/7/8/10 or Mac OS X9 - 10.14.
  2. Install and open the application.
  3. Connect your mobile device.
  4. After the program determines the device model, click on the item “ Fix all iTunes errors ” and wait for the application to complete.

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Reinstalling iTunes

The last method is to remove the program and install it again. Uninstalling iTunes must be done from the Control Panel. Removal must occur strictly in the following order:

  • iTunes;
  • Apple Software Update;
  • Apple Mobile Device Support;
  • Bonjour;
  • Apple Application Support.

Check the “remains” of program components in the “ Program Files ” folder. If directories with the same names are saved, delete them manually. Restart your PC.

After uninstallation, download the latest version of iTunes and install. Start synchronization.

Method 5: Deleting iTunes backup and sync histories

This method is not directly related to our error, but it’s still worth a try. What is needed for this:

  1. First, disconnect the iPhone from the Computer
  2. Launch iTunes and go to the “Edit” “Preferences” tab.
  3. A window will appear, go to the “Devices” tab
  4. And in the “Device backups” window, all devices that have backup copies on this computer will appear.
  5. Select the desired device and click “Delete backup”
  6. Also click on the “Reset synchronization history” button

Reasons for error -54

  • Corrupt download or incomplete installation of iTunes software.
  • Corruption of the iTunes registry due to a recent software change (installation or uninstallation) related to iTunes.
  • A virus or malware that has damaged a Windows file or iTunes-related program files.
  • Another program maliciously or mistakenly deleted iTunes-related files.

Errors such as Runtime errors such as "Error -54" can be caused by a number of factors, so it is important to resolve each possible cause to prevent the error from occurring in the future.

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Method 6: Fixing the error via TunesCare

This is an interesting program for restoring iTunes; download a trial version of this program from the official website, install it and follow the instructions.

  1. We connect the iPhone to the computer, launch the TunesCare program and it should detect our device
  2. Then click on “Fix iTunes problems” and wait for the process to complete.

Ways to resolve error 0xe8000065 in iTunes

Don’t worry too much if you see a failure message; in most cases, troubleshooting can be resolved quickly and easily, so you can get rid of the unknown error 0xe8000065 yourself.

Method 1: Reboot devices

Often, it is the most primitive solution in the form of rebooting the devices that eliminates the system failure, especially since the chances of fixing error 0xe8000065 that arose when launching the iTunes application are high if it “pleased” with its presence for the first time. The debut of the problem may be caused by a minor glitch, to eliminate which you should disconnect the iPhone 5s (or other iOS device) from the computer, then forcefully restart the Apple and the computer in standard mode, then reconnect the smartphone using a USB cable, launch iTunes and try to do the job again.

Method 2: Replacing the USB cable

Connection errors often result from the use of a non-original or damaged cable, so even if the USB cable is certified by Apple, this does not always ensure correct operation. It is recommended to use only the cable that comes with the iPhone 5s or other iOS device you are using. In addition, it is necessary to inspect the USB cable and, if damaged, be sure to replace it.

Method 3: Connect to a different USB port

The problem may also be a faulty computer connector, so you should try connecting to a different USB port. In the case of a computer, it is recommended to use the connector on the back wall of the case; for a laptop there is no difference, but it is better not to connect to port 3.0, which is visually different from the others in blue. You need to connect directly to the PC, without using various hubs, adapters, etc. It is also recommended to disconnect other USB devices from the computer, with the exception of the mouse/keyboard and iPhone.

Method 4: Update iTunes

To ensure the program works correctly, it is important to monitor updates and install the latest versions. You can view the available options from the “Help” - “Updates” menu. After installing the latest version of the program, you need to restart your computer, then check if error 0xe8000065 appears again.

Update your Windows operating system

Older versions of Microsoft Windows may be a favorite of some users, but the truth is that they are often not supported by Microsoft. For example, the legendary Windows XP is no longer supported by Microsoft. Any systems running Windows XP may be subject to security bugs, and Microsoft does not accept any responsibility for this. In a few years, Windows 7 will also be released retroactively. Therefore, it is advisable to keep up to date with the latest version of the Windows operating system. If you have an older version of Windows on your computer, update to the latest version.

Causes

The problem occurs during the process of synchronizing a mobile device with the iTunes application on a computer (PC). A window pops up with the message: “ Unable to sync iPhone [phone name on the network]. An unknown error occurred (-54) ."

When copying files, you may also receive Error 54 with the following message: “ An attempt to copy to drive [network phone name] failed. An unknown error 54 occurred ."

The probable reasons are as follows:

  • outdated version of iTunes;
  • updates are installed incorrectly;
  • too large a data set;
  • storage space
  • non-original applications are copied ;
  • files are saved on an unauthorized computer.

2003 iPhone 5s bug protection

To ensure that the problem does not occur again or does not appear for the first time, you need to fix the stable version of the program for yourself and not use updates. Often, you may have the “receive BETA updates” checkbox active. It is better to remove it in the program settings, because... it may cause problems.

Create a restore point with a working version and if the update fails or an error occurs, simply roll back to it.

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