Messages do not arrive in VK on Android: why and what to do?

SMS messages do not arrive due to connection problems

Communication problems are the most common reason why SMS messages do not arrive on your phone. Sometimes these problems are on the mobile operator's side, and sometimes on the user's side. Of course, we cannot solve operator problems, but we can try to solve problems with the phone.

In some cases, the phone may freeze and not work with the mobile operator's network as required. In this case, the phone usually shows that there is a connection and everything is working. There are two ways to solve this problem: temporarily enabling Airplane mode or completely rebooting the phone.

The first option is suitable if you have a modern phone with a touch screen. For example, on Android devices you need to open the settings and go to the “Network and Internet” section. Here you need to turn on “Airplane mode”, wait a few seconds and turn it off.

On your iPhone, you need to open the Settings app and use the Airplane Mode switch, which is located at the very top of the screen. As in the previous case, after turning on this mode, you need to wait a few seconds for the connection to disappear, after which “Airplane mode” can be turned off.

This mode is designed for use on an airplane. When it is turned on, the device completely disables all communication modules, so such a short-term activation of this mode allows you to restart the connection. It is not uncommon that after such a reboot, communication begins to work normally and SMS messages begin to arrive as normal.

If you have a classic feature phone, then you may not have Airplane mode. In this case, you should completely restart the device, that is, turn it off and on. After switching on, the connection will resume and the operation of SMS messages may improve.

It should be noted that rebooting the device is an excellent option for solving communication problems for a smartphone, so if briefly turning on the “Airplane” mode did not help, you can try a reboot.

Bottom line

Today I told you about the most common reasons why voice messages in VK do not work. If you have encountered one of them, then you now know how to solve it. Don’t forget that you can always contact the VKontakte support service and your case will be individually reviewed by specialists.

There is an article on our website about how to leave a voice message in Telegram.

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SMS memory is full

If you have a classic push-button phone and SMS messages are not received, then the problems may be caused by memory overflow. The fact is that such phones have a strict limit on the number of messages that can be stored in the device’s memory. For example, this limit could be 50, 100, or 250 messages. And after this limit is exhausted, the phone stops receiving messages.

Fortunately, this problem can be solved very simply. To do this, just open the list of received SMS messages and delete unnecessary messages. In most cases, such a list has a function for deleting all messages at once; if there is nothing important there, then this function will help solve this problem quickly and for a long time.

In modern smartphones this problem practically does not occur. However, if you have checked all other options and still do not receive SMS messages, you can try clearing previously received SMS messages. There is a small chance that this will help.

Why don't VKontakte messages open?

When starting to deal with problems that have arisen, users need to understand the reasons for what happened. Typically, the following causes difficulties with loading dialogs:

• incorrect browser operation;
• low Internet speed, which does not allow pages to open and the site to work normally;
• implementation of global updates by the administration of the social network;
• the appearance of viruses or malware on your computer;
• the presence of incompatible plugins and applications that interfere with the use of the site.

Other factors rarely affect the operation of the system and do not interfere with calmly reading received messages, and therefore there is no point in focusing serious attention on them.

Site malfunction

When starting to search for an answer to the question of why messages on VK are not opened, it is worth studying the latest news and comments on third-party resources. If the problem is global in nature, and the troubles are caused by the actions of the network administration (updates or server failures), you will not be able to restore the correct operation of the site on your own. Those who like to communicate will have to choose another service for correspondence or wait until the system restores its own operation.

It is important to emphasize that searching for news about a large-scale failure will not take much time. Every serious news agency that respects itself and its readers reports such incidents almost immediately after problems occur, today.

Why can’t messages on VK be opened from a computer?

The next factor leading to difficulties with reading the dialogue is a browser malfunction. It can be caused by various reasons, and therefore the user should:

1. Check that the installed browser version is up to date.
2. Clear cache.
3. Disable the last installed extension (it may be incompatible with Vk).
4. Make sure the version of the flash player you are using is up to date.
5. After each specified action, it is recommended to restart the browser to check if the problem is resolved.

It is worth noting that sometimes simply logging out of your account and re-authorizing allows you to cope with the difficulties that arise. In addition, you should try logging into the social network from your computer using a different browser.

Viruses

The most unpleasant source of difficulties that prevents you from opening a page with correspondence are viruses and malware. The only way to eliminate the impact of destructive and harmful files on your computer is to use an antivirus and conduct a full, large-scale scan. At the same time, the choice of an antivirus program is not decisive, the main thing is that it turns out to be effective and reliable.

Additionally, it is worth checking the hosts file, located in the system folders of drive C. Sometimes special restrictions are added to it, prohibiting the opening of individual pages and portals. As a result, VK does not load messages or is completely unavailable for visitors.

Messages do not open in the mobile version of VK

The occurrence of problems in the mobile version of a social network is practically no different from problems in the browser version of the site. Accordingly, the procedure will be the same. Typically, users are advised to:

• restart your smartphone;
• log out of your account and log in again;
• clear the application cache and delete the history of its use and visits from the phone;
• remove the application and install it again.

Naturally, after each action taken, you need to check whether the error has been resolved. This will avoid unnecessary manipulation and help you return to communication faster.

SMS messages are received by another application

If you have a modern smartphone, then problems with receiving SMS may be caused by the fact that they are received not by the standard Messages application, but by some other application that was installed on your device. This situation is possible, for example, on phones with the Android operating system.

In order to check which application is responsible for receiving SMS messages, you need to go to the standard “Messages” application and go to its settings. Here, among other settings, there will be an option such as “SMS application”. When you open it, a list of applications that can receive messages will appear.

Here you need to select the standard “Messages” application, and then check whether SMS have started to arrive or not.

How to remove a number from the blacklist

First of all, you need to check whether you are receiving SMS from one number or from all numbers. Ask several people to send you a message - and find out whether it is coming from all numbers or from a specific one.

If the problem is with 1-2 numbers, then most likely they are blacklisted in the phone book. You could have done this by accident, forgotten that the numbers were on the blacklist, or someone else did it for you. In any case, if the number is on the black list, calls and messages will not be received from it.

Different phone models of all brands have a blacklist function. You can find it in the settings in the “Calls” or “Phone” sections.

SMS messages end up in SPAM or blacklist

Modern phones often have features that allow you to filter unwanted messages. Such features may block you from receiving messages that come from certain senders or contain certain phrases. Therefore, if you have a modern smartphone and you cannot understand why SMS messages are not being received, then you definitely need to check the settings for such functions.

To do this, go to the Messages application, open the settings and explore the options that are available here. The options you need may be called: “Spam numbers”, “Spam phrases”, “Black list”, “Block list”, etc. Review all these options and remove any blockages if possible.

Mobile operator overload

On some days, especially on major holidays (New Year, Easter, etc.), the load on mobile operators increases. This is due to a significant increase in the number of SMS messages that users send to their friends, family and friends. In such situations, a situation may also arise when SMS messages to your phone stop coming.

Solution

Since in this case the reason is the workload of the cellular operator, practically nothing depends on the user. All we have to do is wait until the congestion of mobile networks begins to fall and SMS notifications begin to reach their recipients steadily. But you can help improve the quality of signal reception in a fairly simple way, using the capabilities of the mobile phone OS. To do this you will need to do the following:

• Go to the system settings menu.
• Select the option “on the plane”.
• Wait until Android is completely disconnected from mobile networks.
• Enable the “on the plane” option again.

After completing the above steps, you will be re-connected to the cellular network operator. But this time with a nearby tower, which will provide a higher level of signal reception. To ensure the effect is reliable, you can also restart your mobile device.

SMS messages do not arrive due to incorrect settings

Receiving and sending SMS messages is tied to a mobile operator service such as “SMS Message Center” or “SMSC”. This center acts as a buffer; it receives messages from some users and forwards them to others. In this case, in the phone settings you can specify the phone number at which this center is available. And if this number is incorrect, the phone will not be able to send or receive messages.

Therefore, if you are not receiving SMS messages, then this option is worth checking out. First, find out which phone number should be used for the SMS message center from your mobile operator. This information can be found on the Internet or asked from the operator's technical support. After that, open the settings of the Messages app and find the SMS Center feature there. If the phone number indicated there is incorrect, it must be changed to the correct one.

It should be noted that on some Android phones you cannot change the SMS center number through the settings. In this case, you need to use the service menu, which opens after dialing *#*#4636#*#*. In this menu you need to find the “SMSC” section, enter the SMS message center number into it, and click on the “Update” or “Refresh” button.

Messages in VK do not open on the phone

The next point that requires consideration is why messages in VK are not opened on the phone. Although the app is reliable, it also comes with difficulties. Let's look at a number of steps to eliminate them.

Activate the program again

At the initial stage, activate your profile in the VK program again. To do this, follow these steps:

1. Enter the main menu of the application using the navigation bar.
2. Click on the gear and go to the Settings section.
3. Scroll down and click on the Logout button.
4. Confirm the action by clicking Yes.

Now log in to the program again by entering your username and password. Make sure emails open normally. If the messages cannot be read as before, proceed to the next step.

Clear the application cache

If the problem persists, clean the VK program from excess debris that is guaranteed to have accumulated. But keep in mind that all saved information is deleted from the history. To solve the problem, do the following:

• go to Android Settings, and then go to the Device section;

• go to the Applications section and find VKontakte (in the list or in the Third-Party section);

• click on the Memory link and click on Erase data;
• Click on the Clear cache button.

Now check again whether messages are opened in VKontakte or not.

Reinstall the program

If the above steps did not work and the emails still do not open, try uninstalling and installing the program again. For this:

1. Enter the Settings and Application section.
2. Click Stop and confirm your action.
3. Click on Delete and also agree with the decision.

1. Wait for the process to complete.
2. Restart your phone and log into Google Play.
3. Download the latest version and install it on your smartphone.
4. Log in and log in as usual.

Now check again whether messages are opened in VK. As a rule, such actions allow you to cope with the problem.

Messages do not arrive due to problems with the SIM card

Sooner or later, any SIM card fails. Sometimes this manifests itself as a complete loss of communication; the user can neither make calls nor send messages. But sometimes voice calls work normally, but SMS do not arrive.

Checking this option is quite simple. All you need is another phone that has no problem receiving messages. If, after installing a SIM card in this phone, messages begin to arrive, then the problem is in your phone, but if there are still no messages, then the problem is probably in the SIM card and it needs to be replaced.

In order to replace the SIM card, you need to contact the nearest office of your mobile operator. To replace, you will need your old SIM card and passport. The replacement itself is usually inexpensive; in some cases, the SIM card can be replaced for free.

Why messages don’t reach your phone - reasons and solutions

Problems with receiving SMS may be hidden in the device, for example:

• settings are set incorrectly;
• viruses got into the phone;
• There are faults inside the smartphone that prevent you from receiving messages.

Other reasons may be in the SIM card.

Among them:

• lack of network connection;
• lack of funds in the account, due to which all operations and actions with the SIM card may be temporarily blocked;
• lack of free memory for storing texts, which is why SMS are temporarily not received on the phone.

It is impossible to say exactly what the root of the problem is. You will have to check the device and SIM card manually, clean the contacts on the SIM card and in the connector from dirt and moisture.

Reboot your device

The first thing to do is restart your phone. Many temporary errors in the operating system or other elements of the device may be temporary and can be easily corrected by a simple reboot.

You can restart the device by holding down the power button for a few seconds, or by opening the smartphone menu and clicking on “restart”.

If this does not help, then you should turn to other methods and check where the problem may lie.

Check your balance

If there is “zero” or “minus” on the account, room service and the provision of all services are temporarily suspended until the required amount is deposited. Therefore, if the balance is negative, SMS messages may not reach the recipient.

Here are the USSD commands for checking with the Big Four operators:

• *100# “call - MTS.
• *105# “call” - Tele2.
• *102# “call” or #102# then “call” - Beeline.
• *100# “call” - Megafon.

It’s worth checking your account status; perhaps this is why messages are not being sent to your phone number. If, even after depositing funds, the SMS still does not arrive, then you should turn to other methods.

Turn off Do Not Disturb mode

The operating status of the phone and SIM card can be changed so that the phone temporarily does not receive SMS or receive incoming calls. By activating Do Not Disturb mode, messages will not be sent to your number.

You should check in your phone settings.

On iPhone

For Android

By disabling this option, notifications, messages and calls will again be sent to the number. Moreover, all previously unarrived SMS notifications about attempts to contact the subscriber will immediately be sent to the phone.

Free up memory

Due to the lack of free memory on the SIM card, messages may also not reach the recipient. In this case, it is worth clearing all SMS previously received on the device to free up space for new messages.

After some unnecessary SMS are deleted, all notifications and messages that could not be saved earlier will immediately reach the number.

This method is especially relevant for push-button phones, which usually have a limit on the number of incoming and outgoing messages. Having filled up your memory, you will first have to clear it in order to see new messages.

In the case of smartphones, there is another way - to change the location where incoming messages will be stored. You can store them not only on the SIM card, but also in the device’s memory. By changing the storage location from the SIM card to the internal memory of the smartphone, all previously unreached messages will reach the recipient.

Change SIM card

The SIM card may suffer from external influences or become unusable due to long use. However, there are also cases when you can make outgoing and receive incoming calls, but SMS messages still do not arrive to the number.

If the malfunction concerns not the connected service tariff, but the SIM card itself, then you should first contact the operator’s showroom. Employees will try to understand the situation and see if the problem is related to some options or errors in the service itself.

Nowadays, nano- or micro-SIM cards are offered for replacement.

If the operator’s employees were unable to correct the situation, then the easiest way is to change the SIM card. Moreover, it is not necessary to change your phone number, you just need to change the SIM card to a new one, leaving the old phone number.

Check SMS settings

In the phone settings, you need to check whether the operator’s SMS center number is specified correctly. If it is different from the one assigned to the SIM card, then it needs to be changed.

For the service to work correctly, you need to know how to configure SMS. The instructions are relevant for Android OS users:

• Open the “Messages” settings menu;
• Go to “Advanced” - “SMS”;
• Enter the number corresponding to your mobile operator.

The SMS center number can be provided both in the operator’s salon and by call center employees. You can also view it on the company portal. You can change it using the ussd command or in a special section of the phone settings.

The device may have incorrect settings for sending and receiving messages. You need to open your phone settings and see if you need to make adjustments to the system.

After changing the settings, you must restart the gadget, open the settings section again and make sure whether the new SMS center number has been saved.

Another cause of problems may be the “anti-spam” function, due to which automatic notifications from banks and various companies may not reach the device.

Remove third party apps

Some utilities that use a phone number to operate may also interfere with the reception of messages. It is difficult to determine which utility is conflicting with the firmware. It is better to immediately delete all applications that require receiving or sending SMS.

But the problem can be solved not only by deleting it, but also by installing special applications that help set up the reception, storage and sending of messages. You can download such programs if you enter “sms” in the AppStore or Google Play search.

Check your phone for viruses

Rarely, the reason why SMS messages do not arrive to a number is due to viruses. It may not reveal its presence in any way, hiding in a malicious file that intercepts messages. In this case, not only the subscriber’s privacy is at risk, but also his savings.

It is impossible to be sure that it is a virus that is preventing you from receiving messages, but you can check your smartphone using an antivirus and delete all dangerous files. It is better not only to install an antivirus, but also to update the databases before scanning for malicious elements.

Check the blacklist

If you add any number to the emergency list, the owner of the phone will not be able to be disturbed by either incoming calls or SMS from the sender.

You can open the section with emergency numbers in the settings. Having found the desired phone and removed it from the list, calls and messages will begin to arrive on the device.

You will have to check the entire list manually and see if the number is included in the emergency situation.

Reset your settings

The error may be hidden in the set operating parameters of the device. You can try your luck and look for where the defect is hidden by eliminating it manually.

It is much easier to reset the device to factory settings. However, it is better to resort to this method if other solution options do not help get rid of the problem.

You can reset the settings by opening the settings section and selecting the appropriate Hard Reset option (Reset phone settings, etc.). After this, the device will be returned to its factory state, but all data (saved files, applications, account login information, etc.) will be erased. Therefore, before returning, it is better to save all important information on another medium.

If this method does not help, then most likely the error lies in a problem within the device software or in the SIM card.

Changing a non-working SIM card

Or rather, the card itself may be working, but not completely. The fact is that at a certain point in time, a SIM card, especially if you have been using it for a long time, may fail.

But the point is that you can make incoming and outgoing calls, but SMS messages no longer arrive. In this case, it is recommended to change the SIM card to a new one. Fortunately, it's free, and the process takes a few minutes. The main thing is to go to the nearest office of the telecom operator, not forgetting to take your passport with you - for identification.

Problems and their solutions

Let's look at the main problems.

Vyacheslav

For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.

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Problems and solution

Weak signal or coverage

Get to a place with better coverage

There is not enough memory on the device/SIM card

Clear your phone of unnecessary files or SIM card of saved SMS

Do not disturb mode or any other similar mode is activated

Disable the option and change the access status so that SMS and calls can be received

Viruses interfere with proper operation

Scan your smartphone using an antivirus, detect and remove all malicious files and programs

Third-party applications interfere with SMS reception

Delete or change utility settings

The number from which the message should come has been blacklisted

Open emergency in settings and remove the number from the list

The settings for receiving and sending SMS are set incorrectly

Open device settings and make the necessary adjustments

Notifications and messages from banks are not received

Check whether the service has been activated. If necessary, pay for its use

After all attempts, the problem could not be found

Replace SIM card and/or reset phone settings

It is quite easy to check whether a SIM card is the reason why messages are not received. You can insert it into another gadget and see if SMS will arrive after that.

So, the reasons why messages may not arrive at the number may be different. First, you should check the phone and SIM card settings and signal reception. Most problems can be solved by simply changing the parameters for sending and receiving SMS, or by contacting the nearest operator’s office.

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