Reasons why there is no sound on iPhone
So, if there is no sound on your iPhone during a call or while using the player, this is a reason to think about the cause of the breakdown. All reasons can be divided into hardware and software. Let's look at them in more detail.
The first type of error occurs in the following cases:
- Speaker problems - in this case, you will need to replace the failed microcircuit or completely replace the element. For this you will also need to contact a specialist.
- Debris or dust particles have gotten into the speaker or headphone jack. This is usually the lot of those who carry the gadget in their pocket without using protective cases. In this case, the headphone jack and speaker grill become clogged.
- Moisture is one of the obvious reasons why sound does not work on an iPhone. Moisture oxidizes the chips for the headphone jack, so the device always thinks that the headphones are working. In this case, you will have to contact customer service.
The second type of errors appears due to the following factors:
- Incorrect settings;
- Hacking the system, which can lead to errors in the device code;
- Operating system failure;
- Installing programs from unofficial sources, which can lead to virus infection and iOS failure.
Solution
Turn off your smartphone. Of course, this is not necessary, but it is better to do it just in case.
We will need a standard toothpick. If you don't have one, you can try a match or the tip of a cotton swab. Just be sure to remove the cotton wool itself from the tip, as it may become clogged in the port.
You can lightly blow out the entrance first.
Now let's clear the entrance. Make circular movements and try to pull out all the dirt and dust from there. If you have a model without a standard “ear” port, then we clean the Lightning port in this way (the one where you insert the charger) - but do it as carefully as possible.
As you can see, inside I found a whole layer of fluff, dirt and dust. Apparently carrying it in your pocket for a long time led to lint constantly accumulating there.
If you don't have a toothpick, you can also use a needle or metal clip. There is no need to be afraid that you will break something, but you also need to clean the entrance without unnecessary fanaticism.
NOTE! I repeat once again that you should use cotton swabs without the cotton itself, as the tip may get stuck there. It is quite difficult to pull it out - I tested this from my own experience.
After that, turn on the phone and check the sound. If there is still no sound on the iPhone, then we try other options.
What to do if there is no sound on your iPhone
So, if there is no sound on your iPhone and you don’t know what to do, try to find a solution yourself. To do this you can try the following:
- Perform a visual inspection of the smartphone. The simplest thing that could be a problem is that the speaker is covered with a cover, film or debris.
- Reboot your device. This is necessary to clear the cache and delete temporary files. It also often eliminates freezing of the operating system. If after this operation the volume does not appear, then the reason is not due to the slowdown of the phone.
- The next step is to reset the settings. This will return the device to its original state. To do this, go to settings, go to “General” and select “Reset”. Next, select “Reset all settings”, and then, when prompted by the system, enter the password twice. This method will not delete your files, so creating a backup is not necessary.
- If the call begins to disappear after installing an application, then delete all recently downloaded applications and reboot again. If the sound does not appear, move on.
- Reset all your personal data to another device or removable storage device. The gadget has a DFU mode; to use it, connect your iPhone to your computer using a cable. Open the iTunes app and put your phone into DFU MODE. When the application asks you to restore access, agree to it.
If all this does not help, there are no software errors, then the call and SMS sound disappeared due to a hardware reason. To do this, you can try cleaning the speaker and headphone jack. This is especially true when there is no sound on the iPhone and it shows headphones. You must work very carefully so as not to damage the elements of the device.
To do this, you will need a thin cotton swab or toothpick that can be used to clean off the dirt. It is strictly forbidden to use sharp objects, especially metal ones, as they will scratch the contacts. You can clean debris from the speaker using a dry brush with soft bristles. If after carrying out all these procedures nothing helps, then you will have to contact a service center.
Reboot
Lost sound on iPhone 5? If all of the above methods do not return the smartphone to working condition, another trick is recommended. Often, system crashes lead to problems with sounds. They can be fixed without much difficulty.
How exactly? Simply turn off and turn on the device. Rebooting the smartphone will return the sound to working condition if the reason lies in a system failure or error. Unfortunately, subscribers extremely rarely encounter such circumstances.
Contacting the service center
If the phone's warranty has not expired, then you need to contact an iPhone service center. If it is not possible to contact the exact store where it was purchased, you can go to any other branch that sells iPhones, but in the same network. First, specialists will conduct diagnostics to understand why the sound disappeared. It will help to identify why this happened, and if there is a defect in the plant, the seller will make repairs at his own expense.
If testing reveals that the device does not work correctly due to a manufacturing defect, but due to the fault of the user, then free repair will be denied. In this case, you will have to fix the problem for money.
Firmware update and iPhone restoration
Sometimes the problem with no sound on iPhone can be solved by updating the firmware or resetting to factory settings. If there is an update available for your smartphone, connect the device to your computer, download iTunes and run the update. Although this does not affect user files, you should back up your important data before performing the procedure. If everything goes well, then after updating the device you will be able to hear the sounds it makes.
You can also update the firmware or perform a general reset of the iPhone through recovery mode or DFU mode - in the first case, the operation occurs while saving user data, and in the second case, without saving . We have already written about this in our reviews, find the materials you need using the search.
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There is no sound because... it's disabled
Despite the fact that the iPhone is a fairly reliable gadget, users sometimes experience that the melody suddenly disappears when receiving an incoming call or SMS.
Often the ringtone stops playing because the iPhone has been switched to silent mode. Of course, this explanation is quite simple, but in most cases it is the one that becomes correct, especially for new device owners.
To solve this problem, you need to check the volume switch on the left side of the iPhone. If this switch is set to silent mode, then you just need to move it. When there is an incoming call, the music will play again.
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Reason four: iPhone fell and speakers don't work
If the phone fell into water, the speaker could easily be damaged. However, not only the speaker, but any element responsible for sound.
The same thing can happen if you fall into the snow and lie there for a while - the phone is warm, the snow melts and water gets into the device.
My wife once dropped me into the water (by the way, I also dropped it into the water while fishing, but I was carried away), so not only did the sound not work or it would not turn on, but the phone was not even repairable.
If someone flooded the iPhone with water after a fall, then the sooner you need to remove the battery (the smartphone partially works even when turned off) in order to avoid short circuits on the board.
Marriage
Have you bought a new device and noticed that there is no sound on your iPhone? Most likely, the reason here lies in marriage. Don't hesitate, try to solve the problem quickly. How exactly?
Contact the store where you purchased the gadget. Show your receipt and explain the nature of your complaint. The iPhone will have to be sent for examination. They will determine exactly what the problem is. If the sound disappears due to a defect or manufacturing error, you will either get your money back or be offered a new copy to replace the old one. But you can do this as long as you have a warranty on your smartphone, and also until 14 days have passed from the date of purchase.
Has the warranty period expired? Take your iPhone for repair or change it altogether. As you can see, there are enough cases when the sound disappears. And you don't always need to panic. Often you can cope with all the problems yourself. If you are afraid of making the wrong “diagnosis”, contact your nearest service center. This will save you from unnecessary headaches.
"Do not disturb" option activated
When the ringtone on your iPhone stops working, you need to check if the “Do Not Disturb” option is activated. By mistake, users often activate this mode without noticing it. When a crescent-shaped icon is displayed at the top of the screen, it means that the Do Not Disturb mode on the gadget is turned on. It turns off all sound notifications.
This problem can be solved very simply, just follow these steps:
- Swipe your finger across the screen from bottom to top.
- Open “Control Center”.
- Turn off the mode.
How to move the screen down on iPhone X
After this, the sound signal should appear again.
How to fix the problem?
You can fix only the simplest and most obvious problems yourself, when the earpiece or bottom speaker does not work.
- Inspecting the iPhone case for dirt
- We remove the case and clean the microphone holes and the non-working speaker on the iPhone (which one is not working was discussed in the previous section)
- We clean the meshes that cover the technical openings from dust and dirt
- We insert working headphones into the 3.5 mm jack located next to the charger and carefully remove them. We repeat the procedure up to 10 times, perhaps the sound codec is frozen.
- We are trying to reboot the iPhone, how to do this, read the article on how to reboot a frozen iPhone
- In the most difficult case, reset the settings to factory settings. This erases all applications and user settings; in 10% of cases, this is precisely the problem.
