What is Alfa-mobile
Alfa-mobile is the Alfa-Bank application for individuals. It is installed on a smartphone and allows you to carry out financial transactions remotely via an Internet connection.
Mobile banking from Alfa Bank is a full set of functions that can be obtained without visiting a branch of a credit institution. Implemented as an application that is installed on the phone. It displays information on all accounts, user deposits, and also has a number of functions that will help you invest funds and transfer money to friends and family. To gain access, you only need to have a Wi-Fi network or mobile Internet.
Terms of use of the application, its features and capabilities
The application will expand your financial capabilities and save time. The service is provided under the following conditions:
- Depending on the tariff, you need to pay for application maintenance;
- If you have any questions, you can contact the operator online in a special chat;
- if you lose your smartphone, if the password is not saved in its memory, you need to urgently call the hotline and block the application or SIM card;
- To disable the application, you need to personally contact one of the bank’s offices.
Acquiring from Alfa Bank: registration rules, conditions
It is worth highlighting the important features of Alfa-Mobail:
- information about promotions and discounts carried out by the financial institution is regularly provided;
- there is a special one that allows you to set restrictions on limits;
- the ability to make transfers to the accounts of other Alfa Bank clients via email or phone number;
- the ability to check all accounts;
- menu optimization at your discretion;
- via social media you can transmit a QR code to the network;
- the application is supported by 7 types of operating systems, both innovative and outdated.
How much does Alfa Mobile cost?
Downloading, installing and maintaining Alfa Mobile is free. In addition, if certain conditions are met, you can receive a mobile bank without a monthly fee and an expanded list of services when connecting to a specific tariff plan:
- Economy You can open it only after receiving the cards “My Alpha”, “World of Tanks”, “World of Warships”, “NEXT”. The list also includes a card from the Perekrestok chain of stores. Servicing the package is 89 rubles per month, there may be no fee if you have a balance of at least 30,000 rubles, as well as when transferring money to the card for a salary project.
- Optimum. 6% accrual on the balance, the ability to open accounts in three currencies - rubles, euros and dollars, up to five cards at standard rates and completely free service when receiving wages on the card, spending more than 20,000 rubles per month on it or having an account balance over 100,000 rubles. In other cases, the fee will be 199 rubles monthly.
- Comfort. Gold category card with service 499 rubles per month. When using a card as a salary card, if your account balance is over 300,000 rubles or monthly purchases on the card amount to at least 40,000 rubles, you can receive free service.
- Maximum+. Since 2020, it has been transferred to the Premium tariff line, the service fee is 5,000 rubles per month, unless one of the following conditions is met: account balance is 3 million rubles, monthly expenses are at least 100,000 rubles and the balance is at least 1.5 million, receipt of wages in the amount of 400,000 rubles in the first six months after receiving the card.
Installation, registration and login to Alfa-mobile personal account
Before using Alfa Mobile you will need to connect your mobile bank. This can be done by phone.
Alfa Bank hotline toll-free number 8 800 2000-000
After downloading the file, you will need to do the following:
- Launch the application by clicking on the corresponding icon that appears on the desktop;
- For the first login, indicate the details of any of the available cards or bank account details;
- Set a login password.
Remote Alfa-Bank
- You need to download the required version from the official source;
- Tap on the program icon and go to the main menu;
- Click on the Login button;
- If you have a login for Alfa-Click, you need to indicate it and a password; if not, click on the ? and call the indicated numbers to Alfa Consultant, for example, toll-free 8-800-200-00-00, give your details and the last digits from the card;
- In a conversation with the operator, indicate that you need a new login and temporary password, be sure to indicate the platform - for example, the Alfa-Bank application for Windows;
- You will receive information in the form of SMS that you need to use to log in.
According to the authoritative publication Forbes, it is a leader in terms of convenience, functionality and reliability. How to get authorized For owners of a prestigious apple, the free application is available starting from iOS 8.0. This means that if your phone is less than three years old, you can safely install the new version of the mobile application. Direct link – https://itunes.apple.com/ru/app/id353127685
Main functions of the application
By installing the Alfa-Mobile mobile bank, all users receive the following features:
- Transfer money to friends and family by phone number;
- Chat with the bank;
- Display of active cards in mobile banking;
- Instant issue of an Alfa-Bank debit card (After linking to Google Pay, you can pay for any purchases on the Internet);
- Instant payment for goods and services in stores using Apple Pay;
- Transfers to electronic wallets;
- Exchange currency without leaving home;
- Ability to view limits on cards and accounts;
- Paying payments from a mobile application;
- Order cash for collection at the bank (if you need to withdraw a large amount);
- View the nearest ATMs and bank branches with information about opening hours;
- Analysis of card expenses for different periods;
- Possibility of investing funds through alfa mobile.
We remind you! Alfa-mobile is not only a convenient, but also a secure application with full control of all financial transactions and control of banking services.
The free Alfa Mobile application allows you to view expenses by item in your mobile bank. At Alfa Bank, the online chat will help solve any problems that arise, both regarding the operation of the application and financial issues. Moreover, you can not only type the text of the appeal on the keyboard, but also use voice messages. Alfa Bank cards can be linked to Apple Wallet to make paying for purchases even easier.
You can purchase and sell mutual funds, bonds and other securities directly from the application. There you can open brokerage accounts in one of three currencies (dollars, rubles, euros). Everything will take less than a minute, since all the data is already in the system. All that remains is to confirm your agreement with the terms of service.
What needs to be done to use Alfa Mobile on your phone?
To start using the Alfa-Mobile mobile bank, first of all you should find this mobile application on the main Alfa-Bank website or on proprietary online markets (AppStore, Google Play and Windows Phone Store applications). After that, you can proceed to downloading and installing, it will not take much of your time and effort.
Interesting to know! Alfa Mobile can also be installed on a computer; to do this, you just need to download the correct application.
All you need to do:
- Select a suitable source from which you can download this service.
- Check whether its developer is actually Alfa-Bank.
- Install.
- Complete quick registration.
Problems when downloading Alpha Mobile and ways to solve them
It happens that users cannot use the application and leave questions online such as “I can’t log into Alfa Mobile on Android.” The most common problems when downloading:
- The application does not load. A possible reason is the absence of the Internet (the funds on the mobile phone account have run out), and a ban on downloading applications has been established. If you are downloading outside of your region, you should check your roaming settings.
- There is not enough free space on the device. Removing unnecessary files and programs or installing a memory card will solve this problem.
- The application does not install. You need to check the device characteristics and software compatibility with the application requirements.
- The password to enter your personal account was not received. You need to make sure that the network is working and check that the entered phone number is correct.
If you independently determine the reason for the impossibility of logging in, you can call the bank’s support number. Operators will check why problems arise and help you install the Alfa Mobile application on Android or another phone.
User interface of the program and its sections
In many ways, users want to download Alfa Bank for their computer and start using this system because it has a convenient and well-developed user interface that facilitates the process of conducting financial transactions. At the same time, the entire program interface is divided into separate thematic sections, which helps speed up the process of finding the desired function and banking service.
The main menu of the program is designed in a laconic style and has one “Login” button, which takes a person to the login page. Login to your personal user account is carried out using the login and password specified by the user when completing the user profile registration procedure.
Just below you can find a button to find the location of the nearest ATM or Alfa Bank branch. At the top there are buttons for the most frequently performed financial transactions by users (replenishing a mobile phone account, paying for Internet services, transferring funds to cards of other users).
At the bottom there is a block with current information about exchange rates, news about the bank’s work, as well as information about deposits and so on.
To download computer applications from Alfa Bank and start using all the functions and capabilities of this software, you need to be not only a client of Alfa Bank, but also have a debit or credit card from this large domestic banking structure. You will also need to go through the user account registration procedure. If problems arise with using the application or creating a personal account, a bank client can always contact the customer support service, which operates 24 hours a day, seven days a week, seven days a week.
By installing the Alfa Bank application on the computer, the user will have access to the following Internet banking functions from Alfa Bank:
- in the “Accounts” section detailed information about the current balance, details, as well as a detailed history of financial transactions carried out using bank cards is indicated;
- the Internet banking section “My Expenses” contains detailed information about the history of expenses and financial transactions carried out with cards and bank accounts;
- the “My Cards” section of the service provides detailed information about bank cards opened by the user and their expiration date; also in this section the user can block the card if it is lost or stolen;
- the “Templates” section is presented with a convenient special tool that allows you to simplify the process of making various regular payments, for example, those made to pay for mobile communications services, the Internet and housing and communal services;
- in the “Payments” section you can find a complete list of recipients of cash payments, which are divided into various categories, which simplifies the process of finding them;
- By going to the “Transfers” section of the Internet bank, the user will be able to transfer money to third-party accounts, including accounts opened in other domestic banks.
Separately, it should be noted that, if necessary, the user will be able to download the Alfa Bank mobile application for subsequent downloading of the installation file to the mobile device and installation of the application on the smartphone. A similar operation can be carried out if for some reason the smartphone cannot access the Internet. However, in this case, you will first need to allow the installation of applications from unknown sources in the smartphone settings. It is also important to consider that this option is only available to Android smartphone users.