The Google play store is now known to all Android smartphone users. Lightweight, easy to use, often updated, updated with useful additions and games. However, errors often occur when loading games and utilities, bugs that interfere with work. Understanding why applications from the Play Market are not downloaded is difficult for ordinary users.
Not so long ago, the name Play Market became a thing of the past, now the store is called Google play. But for the convenience of the reader, sometimes the old name will slip through.
Most often, we download games from there for our gadget or tablet, while ignoring the compatibility of the technical capabilities of the phone and the required parameters of the toy. Such a small thing can become a serious obstacle when downloading an application or launching it further. And this is just one example of failures when loading utilities. We will talk about the main reasons below.
Causes
The Google Play service is one of the most popular and useful for the owner of an Android device. Users often encounter the following difficulties:
- The game is not downloading.
- The program was not loaded in full.
- Files are not loaded using Wi-Fi or Data Transfer.
- The play market is not working.
- Various errors pop up.
Such download problems occur for the following reasons:
- The Play Store version is outdated or the application is not compatible with your device.
- Lack of space on the memory card or internal memory.
- Internet network problems.
- The standard phone settings (time, date) have been lost.
- Device errors, memory module failure.
- Account problems (blocked or password reset).
Let's consider each reason and ways to solve it separately.
Removing and adding a Google account
If all else fails and you haven’t been able to figure out why “Waiting for download” is hanging in the Play Store, try deleting your Google account from your phone and getting it back. Perhaps the issue is an authentication failure, but for some reason the system did not issue an appropriate alert.
How to remove the download wait in Google Play Store:
- How to delete an account. Phone settings, then “Cloud and accounts”, “Accounts”, select the desired account and click on the “Delete account” button. recording." And again on “Delete...” to confirm the action.
- How to connect your account back. Phone settings, then “Cloud and accounts”, “Accounts”, scroll the screen all the way up, click on “Add account”. Then we follow the instructions from the system.
Please note that after completing actions in some applications related to Google services, you will have to re-authorize.
Return to previous version
Sometimes when updates for applications are released, the smartphone rejects them, displaying error messages. This is an indicator of an ongoing conflict between the program and the technical parameters of the phone or tablet. In such cases, try returning the Play market program to its original form by downloading all updates and additions.
Open the gadget menu, find the Play Market application in the appropriate section. Select “uninstall updates”, click on it, and then restart the device. If this does not help in solving the problem, then you will have to delete and then install the play market again.
Uninstalling Play Market updates
We move on to more complex procedures - this is the removal of Play Market updates. The application itself will not be deleted, but its updates will be deleted. In this case, the Play Market will be updated automatically in the future.
Open “Settings” on the desktop.
Go to the applications section.
Find Google Play Store.
On the application page, look for the “Uninstall updates” button. We have it hidden under three points.
Confirm the action.
Go to the Play Market and try to install the application you need.
Not enough space on your device
Trace the path of downloading files. If the default is “internal memory”, try changing the value to SD card. There is usually little space on the gadget itself and it is taken up by basic programs. To store large amounts of data, users purchase memory cards. If you have one, check whether the settings indicate that downloaded files will be saved on the SD card.
Another option is too many temporary files on your tablet or phone. Clean the device from debris and unnecessary information. The reason may be unnecessary games stored on the memory card. In this case, you need to get rid of them.
If you are sure that all paths are specified correctly, and there is nothing unnecessary on the memory card, do a full system reset. Go to Android settings – open the “Backup and reset” tab. Next, erase your phone data. The main thing to remember is that your files will be destroyed irrevocably, so before performing a Hard Reset, make sure that important information is saved on a separate flash drive or PC.
Clear cache and data from Play Store app
One way to solve the problem is to clear the cache and data of the Play Market application. This is done in the settings in the “Applications” section.
In the list of applications, find and click on “Play Market”.
Then click on “Clear data and cache”.
Also, without leaving this tab, you can force stop the application and start it again. Often such actions help get rid of long waits for loading.
Lack of stable internet connection
When the application download is interrupted due to mobile traffic restrictions, configure “data transfer” by increasing the limit. If you are using a Wi-Fi network, but after the download starts, the process begins to glitch, and progress does not move from 0%, then the problems are due to a weak connection.
If you have access to a router or laptop that distributes Wi-Fi, you need to reboot it. As a result, after 2 - 5 minutes the connection will be restored, you can try again.
Auto-update other applications
It's worth checking to see if other programs are currently being updated. The fact is that when a Wi-Fi connection is connected, the Play Market updates all installed programs in the background, and updates are released quite often. While something is being updated, new installations will be on standby.
- Open Play Market and click on the “Menu” icon;
- Click on "My apps and games"
- On the first tab “Updates”, look to see if updates are being downloaded
- Wait until the update finishes or manually stop the updates;
- Check the unfinished processes on the “Installed” tab, it happens.
It would be a good idea to give permission to download applications when connected to Wi-Fi and a mobile network. Open “Menu -> Settings -> Download application”, set “Any network” or “Only via Wi-Fi” so as not to waste mobile traffic.
Problems with Google Account
If, after completing cleaning updates in Google services, your Play Market is not functioning properly, you should restart your Google account. Follow this procedure:
- Go to Google settings and delete your account.
- Reboot your phone.
- Log in to your page in the service again.
The functionality of the Play Market will be restored. This is a method that will help quickly eliminate inconvenience.
Signing out of your Google account
Carry out this procedure only if you remember the data from your account - login and password, otherwise you may lose data, including even your phone book.
In settings, open the “Accounts” section.
Select your Google account.
Click on the "Delete" button.
Confirm deletion.
Account deleted.
When you log into the Play Market, you will be prompted to enter your account information. Enter your username and password, then try installing the application.
Why can't I download the app from the Play Store?
Why can't the app download from the Play Store ? A common problem that owners of Android phones and tablets encounter is errors in downloading applications from the Play Store. In this case, error codes can be very different, some of them have already been discussed separately on this site.
This instruction details what to do if applications from the Play Store are not downloaded to your Android device in order to correct the situation.
Note : if you do not install apk applications downloaded from third-party sources, go to Settings - Security and enable the “ Unknown sources ” item.
How to fix problems downloading Play Market applications - first steps
Let's start with the very first, simple and basic steps that should be taken if you have problems downloading applications on Android.
1. Check whether the Internet works in principle (for example, by opening a page in a browser, preferably with the https protocol, since errors when establishing secure connections lead to problems with downloading applications).
2. Check whether the problem occurs when downloading via 3G/LTE and via Wi-FI: if everything goes well with one of the connection types, there may be a problem in the router settings or on the part of the provider. Also, theoretically, applications may not download on public Wi-Fi networks.
3. Go to Settings - Date and time and make sure that the date, time and time zone are set correctly, ideally, set “ Network date and time ” and “ Network time zone ”, however, if with these options the time turns out to be incorrect, disable these items and set the date and time manually.
4. Try a simple restart of your Android device, sometimes this solves the problem: press and hold the power button until the menu appears and select the “ Restart ” option (if it is not there, turn off the power and then turn it on again).
This is about the simplest methods to fix the problem, then about sometimes more difficult to implement actions.
Play Market says you need a Google account
Sometimes, when you try to download an application from the Play Store, you may encounter a message that you need to sign in to your Google account, even if the required account has already been added to Settings - Accounts (if not, add it and this will solve the problem).
I don’t know exactly the reason for this behavior, but I happened to encounter it on both Android 6 and Android 7. The solution in this case was found by chance:
