What does “Plugin is not supported” mean, how to fix this error

Modern smartphones on the Android platform, also due to the OS requirements for a constant connection to the network, are an excellent means for watching videos and films on the Internet. However, this cannot always be done without problems, since various types of errors often arise, including the “Plugin is not supported” notification. This message has a specific reason and solutions, which we will describe in this manual.

Fixing the “Plugin is not supported” error

The main and main reason for the appearance of the notification in question is the absence on the device of the components necessary to play Flash elements. This occurs, as a rule, not often and mainly on untrusted sites, while large resources have long been using more modern technologies. However, if the website is still valuable to you, it is quite possible to bypass the error, especially when using an outdated version of the operating system.

Reasons for the error

If, when watching videos or other content, you receive a notification with the text “the plugin is not supported on Android,” the problem lies in Flash technology. By default, the Android operating system does not have built-in support for Flash, and all applications and services, for example, YouTube, have long been using HTML5 technology.

Flash was popular 10 years ago, when we still had push-button phones like Nokia or Siemens, but now technology has moved far ahead, so support for a flash player is practically not required. But there are still sites that run on Flash, and if you still need to view the content, you will have to use one of the methods we described.

Error on Android “Plugin is not supported” - solving the problem

Sometimes when trying to watch a video or start an online game, the user sees the message “The plugin is not supported.” This happens if the site uses an outdated plugin.

Causes of the “Plugin is not supported” error on Android

To understand the reason, you need to know the background. Previously, Android was compatible with Adobe's Flash Player. Over time, the operating system developers decided that the application was outdated and could no longer be used on smartphones. All androids above version 4 do not support the plugin. On those phones that are not so modern, the player will open freely.

Most websites have switched to the new HTML5 standard. It has advanced functionality and uses modern methods of data transfer and information storage.

But some resources still use Adobe. It is on them that when trying to open a video or game on a new smartphone, the user will see a message that the plugin is not supported.

How to remove the “Plugin is not supported” error on Android

What will help fix the problem:

  • browser with built-in Adobe;
  • external plugin;
  • use of more modern Internet resources with HTML5.

In the first two cases, you will have to find and install software compatible with Adobe. The third option is the simplest - find the desired content on those sites that have switched to a modern playback standard - they are now the majority.

If Flash Player is still necessary, we will use the following methods.

Browser update

You need to download a browser from the Play Market that works with Adobe. There is more than one such option in the application catalog, you can choose the one you like:

  • FlashFox Browser;
  • Photon;
  • Puffin Web Browser.

These are the most popular, there are other analogues. Flash Player runs on them without problems, but sometimes the application itself works with errors due to incompatibility with a specific device. In this case, you need to try another program.

Flash Player plugin

Flash Player can be installed separately on your device. To do this you need:

  1. Go to the developer’s website in the section with archived programs.
  2. Download the latest release 11.1. It should also function on new Android versions above 4.0.
  3. You need to change the security settings on your phone - enable the “Unknown sources” option.

To use Flash Player, install the Dolphin browser - it supports the Adobe plugin. It can be found in the official application directories. To get started:

  1. Open the browser.
  2. Let's go to settings.
  3. We check the Dolphin Jetpack function - it should be active. If not, then move the slider button.
  4. Select the “Web Content” section and click on Flash Player.
  5. In the window that opens, select “Always on.”

Now you can launch a page with a video - the smartphone no longer writes a message that the plugin is not supported by Android.

Why the plugin is not supported

At some stage in the development of the Android operating system, support for the functioning of flash technology ceased. As a result, older mobile devices continued to support it, but new ones did not. This situation did not become tragic for Internet developers, especially with the emergence of html5, whose capabilities are broader for the playback function. As a result, the fact that support for this technology ceased contributed to the rapid development of html5. Many sites switched to it. Flash, which does not support Android, is used on a few web resources. Today there are still quite a lot of them, but over time there will be fewer and fewer. Therefore, this malfunction is losing relevance, but still bothers certain users of Android devices.

Why does the CryptoPro plugin not work in the Yandex browser?

If the Yandex web browser does not react to the digital signature after installing the plugin, some of the functions of banking systems will be inaccessible.

Causes of failures and ways to restore operation:

  • The CryptoPro CSP program is not installed - the most common cause of failure. You can download the file from the link;
  • The PC was not restarted. Despite the notification after installation, it is often forgotten that you need to restart the computer;
  • Install the plugin on a clean browser. Before installing the add-on, you should delete the cache from your web browser. Press Ctrl + Shift + Del , in the “Delete records” line, select “For all time” and be sure to check the box next to “Files saved in the cache”;
  • Inactive extension. If by chance the plugin was deactivated, it becomes clear why nothing is happening. You can easily check the situation by clicking on “Yandex Browser Settings” and selecting “Add-ons”. The CryptoPro plugin is located in the “From other sources” column;
  • The resource is not in the list of trusted sites. To add a site to the exceptions, you need to find the installed Crypto-Pro program in the system (preferably through a search) and select “CryptoPro EDS Browser Plug-in Settings”. In the “List of trusted nodes” column, enter the domains and subdomains of the site.

If opening a file from the last point does not work, you should right-click on the program and select “Open with...”, where we select Internet Explorer.

Most likely the reason why the plugin does not work is user inattention, but this is easy to fix. After completing the above steps, the CryptoPro EDS Browser Plug-in extension will begin to work properly in the Yandex browser and any Chromium-based browser.

Change device model

The most difficult and time-consuming method is for those who are afraid to download something from the outside. The point is that, using special software, you can change the model of your smartphone through the settings. Google.Play will think that you have something powerful and cool and will allow you to download the game.

By the way, this same method will help if you have .

For this solution you must have root rights.

  • Get the Market Helper program and open it;
  • In the “Select Device” section, select something solid - some Samsung Galaxy S9;
  • Click on "Activate";
  • After the reboot, go into MH again and check if the manipulations worked;
  • Go to the Market and download PUBG Mobile without “not supported on your device”;
  • After downloading, return to “Market Helper” and put “Restore” everywhere to return the original model.

Your smartphone doesn't support the app you want to download from Google Play Store? This happened before, but isolated complaints about the problem merged into a chorus of dissatisfied voices when a new game from the Asphalt series, Asphalt Xtreme, appeared and instantly skyrocketed to the peak of popularity. Owners of Xiaomi Redmi 3S smartphones were especially disappointed, as they massively received the message “Not supported on your device.” Today we will teach you how to bypass this limitation.

If you want to download a big new game or sign up for a new streaming service, but the app or service isn't compatible with your device or isn't available in your country, that's no reason to give up. The good thing about our favorite operating system is that on Android devices there is always a way to get what you want. So, we will show you how to install incompatible applications on Android using simple manipulations.

To install an application that is not compatible with your device, you will need the Market Helper program. Let's assume that you have root permissions on your device. Then all you have to do is go into your security settings and then download Market Helper.

1. Launch Market Helper.

2. Select a compatible device:

You will see four drop-down menus: device type, device model, location (country), and media. They will be automatically populated according to your device specifications. You can change this information by selecting the appropriate fields for another device or model that is compatible with the application you want to download. So, if you want to download an application on your smartphone that is only intended for tablet computers, you can select your tablet model from the drop-down menus and register its data on your smartphone as a “new” device. It is clear that the choice of models will not be huge, but what is offered from the desired category of devices is quite enough to achieve the goal.

  • Select device type;
  • Select the device model;
  • Select region;
  • Select media (if necessary).

3. Click Activate

" at the bottom of the screen and agree to the superuser prompt when it pops up. You may also have to agree to certain app rights regarding information access, depending on the version of Android your device is running.

4. You will see the message “ Activated successfully”

» indicating the selected device model and operator, as well as a proposal to go to the device manager and wait for the data to change to the one you need. As soon as this happens, you can safely launch the Play Store and download the application you are interested in.

  • If you have problems with the Play Store, try clearing the cache or simply downloading the apk file of the application you need, spending a little time searching for it in Chrome or borrowing it from other users.
  • To install an application that is not available in your country, try the following:

Often you encounter an error that says that this application is “not supported on your device.” This can confuse a person, and he will refuse to use a great method to pay for purchases. To prevent this from happening, in our material we will consider the possible causes of the failure, and whether it is possible to somehow bypass it.

Root certificate not installed

One of the reasons why the plugin is not available in Sberbank AST when using Internet Explorer 11 may be that the root certificate is not installed in the system. You can obtain it from a representative of the certification center that issued the electronic signature. As a rule, it is given along with a root token, on which the digital signature is recorded. Installing a certificate is performed by simply double-clicking on the certificate file, after which the system will prompt you to allow or deny its installation.

After adding the root certificate to the OS, you must restart the PC. By the way, when working with Sberbank AST, the browser may display a message that the validity of that same certificate has expired. Most often, this occurs when the date is incorrectly set on the PC.

In total, if, when entering the Sberbank AST electronic trading platform, the browser displays a message that the plugin is unavailable, then there may be several reasons for this; all the most common ones are discussed above. If none of the above solutions help, then you should contact Sberbank AST technical support. In this case, it is advisable to indicate the OS used, the browser and its version, where and when the electronic signature was issued.

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